SAP Knowledge Base Article - Preview

3708604 - Incognito Mode Login Page CSRF Request Failure due to Blocked Cookies in Chrome Browser - SAP Commerce Cloud JDK21

Symptom

  • In Chrome Browser's Incognito mode, navigating to the login page results in a failed CSRF request due to blocked cookies.
  • The CSRF call returns a 400 error.
  • The Storefront displays an error message asking to contact the administrator.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.**


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Environment

  • SAP Commerce Cloud
  • SAP Commerce Cloud, composable storefront

Product

SAP Commerce Cloud all versions ; SAP Commerce Cloud, composable storefront all versions

Keywords

incognito mode, csrf request, cookies blocked, third-party cookies, Chrome browser, login page error, privacy settings, cookie configuration, browser settings, development environment, ROUTE , KBA , CEC-SPA , SAP Commerce Cloud Spartacus , Problem

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