Symptom
An exception occurs when managing payment requests and clicking the pay button.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the Manage Payment Requisitions app.
- Click to view one of the payment request.
- Click on pay and observe the exception.
Cause
When multiple quest items are combined for payment, parameters such as house bank, house bank account, and payment method were inconsistent, leading to the error.
Resolution
Ensure that parameters such as house bank, house bank account, and payment method remain consistent when creating payment request.
Keywords
payment exception, manage payment requisitions, payment request, house bank, house bank account, payment method, payment processing error, SAP S/4HANA Cloud Public Edition, finance , KBA , FI-LOC-CM-CN , China , Problem
SAP Knowledge Base Article - Public