SAP Knowledge Base Article - Public

3708611 - Payment exception during payment request processing in the Manage Payment Requisitions app - SAP S/4HANA Cloud Public Edition

Symptom

An exception occurs when managing payment requests and clicking the pay button.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Manage Payment Requisitions app.
  2. Click to view one of the payment request.
  3. Click on pay and observe the exception.

Cause

When multiple quest items are combined for payment, parameters such as house bank, house bank account, and payment method were inconsistent, leading to the error.

Resolution

Ensure that parameters such as house bank, house bank account, and payment method remain consistent when creating payment request.

Keywords

payment exception, manage payment requisitions, payment request, house bank, house bank account, payment method, payment processing error, SAP S/4HANA Cloud Public Edition, finance , KBA , FI-LOC-CM-CN , China , Problem

Product

SAP S/4HANA Cloud Public Edition all versions