Symptom
- Field "Effective From" is missing in the benefit quick card;
- Other fields such as "Request date" and "Effective end date" are visible.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Navigate to the employee profil;
- Go to the benefit overview and select benefits;
- Verify that all the enrollments have the "Effective From" field visible;
- Click on the quick card to view the enrollment;
- Observe that the "Effective From" field is not visible in the quick card.
Cause
Expected behavior.
Resolution
This behavior is due to a long-standing design limitation. The current code has been in place for a considerable time, and there is no planned timeline for enhancement at this moment.
In case this is important to your business, we encourage you to submit an idea for SAP SuccessFactors Products to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.coIfm/. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA ##2090228.
We welcome inputs from customers to improve the functionality of our products. All ideas are reviewed by our Product Management team and, if successful, are developed and implemented in a future product release. Peer voting is a key part of this review process, so we encourage you to provide a clear explanation so that other customers are able to understand the functionality requested.
See Also
3535650 - Quick Card Behavior in Benefit Module - Employee Central
Keywords
ECT-264244, INC16559273, "Effective From" Field Missing in Benefit Quick Card, effective from, benefit quick card, missing field, enrollment, sap successfactors employee central, people profile, global benefits, request date, effective end date, benefit overview, demo instance, enrollment fields , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement
SAP Knowledge Base Article - Public