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3709174 - Integration Center failed due to 'Reason: Exception caught when loading user...‘ and 'MATRIX_REPORT_PERMISSION_MANAGER_SM_AUTO_GRANT_TEAM...'

Symptom

Integration Center job failed, and all of this page records are rollback, error message:

Exception caught configuring manager permisions during import: DAOException get sysconfig type: MATRIX_REPORT_PERMISSION_MANAGER_SM_AUTO_GRANT_TEAM_TYPE Key: MATRIX_REPORT_PERMISSION_MANAGER_SM_AUTO_GRANT_TEAM_KEY.

User: UPSERT failed for the row with key: . Reason: Exception caught when loading user XXX.. The row will not be processed for subsequent entities

User: Batch upsert failed as no record was successfully upserted.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HXM Suite
    • Integration Center

Keywords

integration center, CSV import, user entity, update failure, upsert failure, transaction rollback, personIdExternal conflict, data inconsistency , KBA , LOD-SF-INT-INC-JOB , Integration Center Job , Problem

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