3709183 - Error: "Shipping readiness cannot be changed &. Delivery status is invalid." in SAP S/4HANA Cloud Public Edition

Symptom

The "Ready For Shipping" status on an outbound delivery order cannot be reversed in Manage Outbound Delivery Orders or the Warehouse Monitor app.

The system times out when attempting the reversal.
The following error messages are displayed:
- "Object type for document category could not be determined"
- "Shipping readiness cannot be changed for &. Delivery status is invalid."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

1. Identify an outbound delivery order for which Goods Issue has already been posted.
2. Navigate to Manage Outbound Delivery Orders or the Warehouse Monitor app and open the delivery.
3. Attempt to reverse the "Ready For Shipping" status.
4. Observe that the system times out and the error messages are displayed.

Cause

- The "Ready For Shipping" status cannot be reversed once Goods Issue has already been posted for the outbound delivery order.
- A posted Goods Issue marks the delivery as completed, resulting in an invalid delivery status that prevents the reversal.

Resolution

The error message occurs when the delivery has already been completed. In this case, it is not possible to reverse the Ready for Shipping status.

If changes are required in the delivery, it is recommended to reverse the outbound delivery by following the instructions described in the KBA below:

3126573 – How to reverse outbound deliveries in SAP S/4HANA Cloud, Public Edition (EWM)?

Keywords

delivery processing, sap s/4hana cloud public edition, ready for shipping, shipping readiness, invalid delivery status, reverse outbound delivery, warehouse monitor, manage outbound delivery orders, system timeout, error message, object type for document category, delivery status invalid, reverse shipping readiness status, sap support , KBA , SCM-EWM-DLP-2CL , Delivery Processing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions