3709183 - Error: shipping readiness cannot be changed due to invalid delivery status in SAP S/4HANA Cloud Public Edition

A delivery contains incorrect packing instructions, resulting in a large quantity of items. Attempting to reverse the "Ready For Shipping" status in both Manage Outbound Delivery Orders and the Warehouse Monitor Apps results in system timeout.

Error messages encountered:

• "Object type for document category could not be determined"
• "Shipping readiness cannot be changed for &. Delivery status is invalid."

SAP S/4HANA Cloud Public Edition

1. Attempt to reverse the "Ready For Shipping" status on the delivery in either the Warehouse Monitor or Manage Outbound Delivery Orders.
2. Observe that the system times out.

You can't reverse shipping readiness if the outbound delivery order has already been posted goods issue. The error message occurs when the delivery is already completed, resulting in an invalid delivery status that prevents the reversal of the "Ready For Shipping" status.

The error message occurs when the delivery has already been completed. In this case, it is not possible to reverse the Ready for Shipping status.

If changes are required in the delivery, it is recommended to reverse the outbound delivery by following the instructions described in the KBA below:

3126573 – How to reverse outbound deliveries in SAP S/4HANA Cloud, Public Edition (EWM)?

• Refer to: Reverse Shipping Readiness Status
• Refer to: Warehouse task cancellation and adjust delivery quantities for outbound delivery in bulk

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