3709821 - Scheduled program start/end date cannot be updated in Japanese locale - SAP SuccessFactors Learning

• Scheduled program start and end dates cannot be updated to future dates. Date reverts back to the current date upon saving changes.
• The issue occurs specifically in Japanese locale with certain date patterns where Japanese characters for months are used (e.g., 1月 for January).

SAP SuccessFactors Learning

1. Login to SAP SuccessFactors Learning Administration with locale set to Japanese.
2. Open a scheduled program or create a new one.
3. Edit the agenda and select future dates for the start and end dates.
4. Save the changes.
5. Observe that the selected dates revert back to the current date.

This scenario is currently under investigation. Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it.

Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.

Workaround:

• Switch to a different locale or change Japanese locale date pattern that does not use Japanese characters for months.
  • Date patterns that are confirmed to work, such as:
    • DD/MM/YYYY
    • M/D/YYYY
  • Avoid using date patterns that are known to cause issues, such as:
    • yyyy/MMM/d
    • MMM-dd-yyyy
    • dd/MM/yyyy

scheduled program, start date, end date, future date, Japanese locale, date format, SAP SuccessFactors Learning, agenda, date pattern, revert, update failure, MMM/d/yyyy, DD/MM/YYYY, M/D/YYYY , KBA , LOD-SF-LMS-LAN , Language Packs & Translation , Bug Filed