SAP Knowledge Base Article - Public

3709824 - Calculated rating is placed incorrectly in the 9 box grid in the performance form

Symptom

  • Calculated goal or competency rating is placed incorrectly in the 9-box grid in the performance form.
  • This article explains the rounding logic of calculated rating in the 9 box grid.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Configure calculated ratings for goal or competency in the Objective Competency summary section on form.
  2. Notice that in the 9 box grid, when the calculated rating is 1.6, it is rounded to 1 while 2.4 is rounded to 3. The rounding logic looks weird.

1.6.png

2.4.png

Resolution

This is system behavior.

The rating scale values range from 1 to 3 for the 9-box grid. The minimum value of 1 represents the left boundary, while the maximum value of 3 represents the right boundary. 

Then:  (3-1)/3 = 0.66...7 , meaning that each box contains approximately 0.66, which means, the first column covers values from 1 to 1.66, the second column spans 1.66 to 2.32, and the third column includes values from 2.32 to 3.

As a result, when the calculated rating is 1.6, the blue dot is positioned in the first row; when the calculated rating is 2.4, the blue dot is positioned in the third row.

See Also

Keywords

calculated rating, 9box, 9 box, 9-box grid, incorrect, wrong, plot, dot, form, competency rating, objective competency summary, blue icon placement, incorrect placement , KBA , LOD-SF-PM-RAT , Ratings and Weights , Problem

Product

SAP SuccessFactors Performance & Goals all versions