3709878 - Employee is unable to record cross-midnight shift on last working day

When an employee clocks in on the last working day of their employment for a Cross-midnight shift and then tries to clock-out, Time sheet will not record Working Times and throw an error saying "Either the employee is not there in the system or is not assigned to a clock in clock out group on this date."

• SAP SuccessFactors Time Tracking

1. Assign a cross-midnight shift to the employee.
2. On their last working day try to clock in and then clock out the next morning.
3. Check Time sheet

Clock In/Clock Out functionality follows physical day boundaries rather than logical day boundaries, preventing the recording of time events that cross midnight on the termination date.

Clock in Clock out time events follow Physical Day rather than Logical Day and therefore, in such cases, it is recommended that you use Time Sheet UI to manually log working times instead of using Time Events. 

Refer to KBA 0002090228 - How to Submit Ideas for SAP SuccessFactors Products.

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SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions