Symptom
When maintaining site URL in Career site builder, an error message is displayed: "The URL you specified is already in use. Choose a different, unique URL for the Site URL field and try again."
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Navigate to the Site URL Page in Career Site Builder.
- Attempt to save a Site URL.
- Observe the error message: "The URL you specified is already in use. Choose a different, unique URL for the Site URL field and try again."
Cause
- The Site URL being registered is already in use by another Career Site Builder.
- This issue can also occur if the site URL was previously changed and is now being reverted to the original URL.
Resolution
- Remove the Site URL from the existing site by configuring a different URL. Review and update the following settings:
- Career Site Builder > Settings > Site Configuration > Site URL
- Career Site Builder > Brand Settings > Site URL
- Update the Site URL for the intended site.
If the issue occurs when attempting to revert to a previously used site URL, wait at least 24 hours before trying to reuse it. Please note that updating the site URL via Import & Export is not supported and must be done using the CSB editor.
Keywords
RMK, Recruiting Marketing, career site builder, CSB, site URL, error, save, update, site configuration error, conflict, error message, other RMK system, already in use , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem
SAP Knowledge Base Article - Public