SAP Knowledge Base Article - Preview

3710013 - Interface user locked due to incorrect logons in FMS (on-premise system)

Symptom

  1. The interface user from CPI to FMS was locked due to incorrect logons.
  2. All FMS inbound interfaces failed due to the locked user.
  3. The issue is intermittent, and the credentials work fine after unlocking.


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Environment

  • SAP Integration Suite
  • Cloud Integration

Product

Cloud Integration all versions ; SAP Integration Suite all versions

Keywords

interface user locked, SAP Cloud Connector, incorrect logons, CPI to FMS, user credentials, SM20 logs, SM21 logs, Cloud Connector logs, Payload Trace, Tunnel Traffic Trace, backend system, intermittent issue, SAP Integration Suite, user lock issue. , KBA , LOD-HCI-PI-CON-SOAP , SOAP Adapter , Problem

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