SAP Knowledge Base Article - Preview

3710124 - Issue with exporting transactions due to non-English special characters in SAP Incentive Management

Symptom

  • Users are unable to export transactions from the Transaction Workspace in SAP Incentive Management.
  • The export process appears to loop indefinitely, and subsequent attempts to export display the message: "The export has already started! Please wait until the process is complete."
  • Users can only initiate a new export after closing and reopening SAP Commissions.
  • The issue occurs regardless of the export parameters entered.
  • Customer's browser language is not in English.


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Environment

  • SAP Sales Performance Management
  • Incentive Management

Keywords

KI2H2025, COM-112911, transaction export issue, non-English special characters, SAP Incentive Management, Data Loader bug, export failure, customization field, ä, ö, ü, é, ó, á, ß, workaround, localization issue, update 2601.
, KBA , CEC-SAL-COM , Incentive Management , Known Error

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