SAP Knowledge Base Article - Public

3710186 - Custom Manager is not accessible within Recruit to Hire for JobRelationsInfo

Symptom

Custom Manager is not accessible within Recruit to Hire  data mapping for JobRelationsInfo.

Reproducing the Issue

1.Go to Recruit to Hire Data Mapping Admin Center Tool
2.Go to JobRelationsInfo
3.Click + sign and Custom Manager is not an option

Cause

For two picklist non unique external code were same. Hence, it is causing the issue.

Resolution

The problem was due to non‑unique external codes. Both the Technical Manager and Custom Manager roles were using the same external code, which caused the system to render only one of them.

Each external code in the jobRelType picklist must be unique to avoid conflicts.


See Also

https://me.sap.com/notes/0002079986

Keywords

Picklist, Picklist center, JobRelationsInfo, ONB 2.0, OBX, Dropdown, external code. , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors HCM Core 2505

Attachments

image (41).png
image (40).png