Symptom
After upgrading to SAP S/4HANA 2023, customers integrating employee data from SuccessFactors into S/4HANA may face an issue where, in cases of global employment (employees with multiple assignments), the synchronization does not create a separate Business Partner (BP) with vendor role for each employment. Instead, only one BP vendor is created, and multiple personnel numbers (PERNRs) may appear under the Identifiers section of the existing BP.
As a result:
- The new BP for the second or subsequent employments is not generated.
- The original BP vendor segment contains data for multiple employments and countries, leading to inconsistencies (e.g., only one set of bank details available, which may cause payment issues with downstream systems like Concur).
- Expense processing and bank details for additional employments cannot be handled as expected.
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Environment
- SAP S/4HANA on-premise
Product
Keywords
Business Partner, BP, vendor, employee, synchronization, integration, multiple employments, global assignment, PERNR, S/4HANA, SuccessFactors, Mini Master, Concur, expense reimbursement, bank details, /SHCM/RH_SYNC_BUPA_EMPL_SINGLE , KBA , CA-HR-S4-OP-BP , HCM Business Partner Integration , Known Error
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