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3710302 - "An error occurred while fetching the list of members. Internal Error Occurred While processing" error when opening Embedded Analytics story

Symptom

  • On Embedded Analytics, attempting to open the affected story results in the error: "An error occurred while fetching the list of members. Internal Error Occurred While processing."
  • Trying to open the same EA Story using incognito mode, clearing cache, and switching browsers does not solve the issue
  • All users are affected by this issue
  • While opening the report the  network `getResponse` endpoint is returning the following response:
    • "Text": "Internal error occurred while processing.",
                  "DetailedError": "Caught exception : exception 70000258: insufficient privilege: Detailed info for this error can be found with guid '<example_guid>'\n"


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Environment

  • SAP Sales Performance Management
  • Embedded Analytics

Product

SAP Incentive Management all versions

Keywords

embedded analytics, internal error, fetching list of members, structured privileges, report error, database view, privilege check. report, privilege, check, structured privileges, structured, story, ea, error, insufficient, privileges, EA, report, internal error, fetching list of members, fetching, list, members. , KBA , CEC-SAL-EA , Embedded Analytics , Problem

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