3710547 - Offer letter becomes blank when saved as draft - SAP SuccessFactors Recruiting Management

• When the recruiter opens the offer letter, it appears blank.
• The issue occurs intermittently.
• The issue started after the 1H 2025 release.

SAP SuccessFactors Recruiting Management

1. Prepare an offer letter in the Recruiting module.
2. Save the offer letter as a draft.
3. Open the offer letter as a recruiter.
4. Observe that the offer letter appears blank.

1. A code correction has been implemented to resolve the issue.
2. The fix will be released on 13th April 2026 for Preview and on 15th May 2026 for Production.
3. After the release, test the functionality and verify if the issue persists.

• Refer to: 3645395 - Offer letter is blank when previewed - Recruiting Management

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