3710613 - Unexpected payment terms determined for the solution order item

For the solution order item &A, the "payment terms" is determined as "& 1" instead of "&2" which is maintained in the business partner master data.

SAP S/4HANA Cloud Public Edition

For the solution order item &A, its "payment terms" is determined based on the item-level sales area for this item, which is derived from the material master data of the product. When a different division (in comparison with that of the solution order header) is maintained for the product in its master data, the system will fetch this product division with higher priority for the solution order item. Then, the system will fetch the corresponding payment terms that is assigned to this item-level "sales area" and take it as the item-level payment terms.

solution order, payment terms, NT00, End of Month 30 days, sales area, organizational data, BP master data, billing split, Hide Entry in Value Help, configuration, SAP S/4HANA Cloud Public Edition , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , Problem