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SAP Knowledge Base Article - PreviewSymptom
- When clicking the Reassign button in the Dispatching Board, the system no longer displays the list of technicians directly. Instead, it first shows an intermediate prompt labeled “Select Technician”, requiring the user to click again before the technician list appears.
- Customers may interpret this as a regression; however, it is expected behavior introduced as part of recent enhancements.
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Environment
SAP Field Service Management
Product
SAP Field Service and Asset Management 1.0
Keywords
Additional Technician Selection Step,Planning and dispatching board, preview, programm, mode , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Product Enhancement
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