Symptom
- Running/exporting the story report results in Internal Error
- The following error message can be seen from network logs:
Caught exception : exception 42111: SQL Error : search table error: [6859] AttributeEngine: divide by zero;exception 70006859
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- Story Report
Cause
There is a calculated column that includes a division, like the one below. The divisor has at least one value where it is 0. As it is not possible to divide by 0, the calculation will result in an error.
For example, the Employment#JobInformation#StandardWeeklyHours has at least one value where it is 0, resulting in error.
Resolution
To resolve the issue exclude any field from the calculation for which the divisor equals 0.
Keywords
divide by zero, exception 70006859, exception 42111, Internal Error , KBA , LOD-SF-ANA-SAC , Stories in People Analytics , Problem
Product
Attachments
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SAP Knowledge Base Article - Public