3710861 - Error in Data Import Update: The mapper [com.sap.crm.dataimpexservice.service.BatchService$$Lambda$] returned a null value

Error to update data using Data Import and Export tool: "The mapper [com.sap.crm.dataimpexservice.service.BatchService$$Lambda$] returned a null value."

SAP Sales and Service Cloud Version 2

There are some records in the import file without the technical ID.

For import update, the recommended approach is to export the records. When the file is downloaded, make the desired changes in the template. For all other fields, do not remove them. The import update will detect any changes made in the template and update. The technical ID field is mandatory for import update.

Please export the records again. Then, re import and make sure the technical ID field is not erased.

Mapper, Data import, update, null, technical , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , How To