SAP Knowledge Base Article - Preview

3710893 - Getting redirected to Settings page when accessing Manage Permission Groups and other pages/tools

Symptom

  • The issue is when the affected user account is trying to access "Company System and Logo", "Manage Permission Group" or "Manage WFA Permission Artifacts Sync Job", the page redirects to Settings page
  • Issue only happens by directly logging in through customer's instance or via username and password
  • Issue does not happen when using support access or using Proxy
  • Sample tool working - "Import/Export Data" (will not redirect)
  • According to user, the issue only happened after enabling latest Shell bar and Homepage


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Environment

SAP SuccessFactors HCM Suite

Keywords

manage permission groups error, permission roles access issue, password expiration error, homepage redirection, role based permissions, error message "your request has not been processed successfully", troubleshooting permission groups, expired password issue, header version workaround, reset password dialog, role-based permissions troubleshooting. , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , Known Error

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