Symptom
When using a custom document type for return purchase orders, the Shipping tab is not displayed. Purchase orders created with this custom document type do not show any shipping data, whereas purchase orders created with standard document types (e.g., NB) for the same vendor and material correctly display the Shipping tab.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the app Create Purchase Order – Advanced (or the relevant purchase order creation app).
- Create a Return Purchase Order using the custom document type Z*.
- Enter a valid Vendor that is properly maintained for the relevant purchasing organization (e.g., Purchasing Organization XXX).
- Enter a valid Material (stock material maintained for the plant), as well as the corresponding Purchasing Organization and Plant. Ensure that the material has shipping-relevant data properly maintained.
- Save the purchase order.
- Open the created purchase order in display or change mode and navigate to the item details. Verify that the Shipping tab is not displayed.
- Create a new Return Purchase Order using the standard document type NB, using the same Vendor, Material, Purchasing Organization, and Plant.
- Save the purchase order.
- Open the purchase order, navigate to the item details, and verify that the Shipping tab is displayed correctly.
Cause
In SAP S/4HANA Cloud Public Edition, the custom document type Z* does not support the Shipping tab. Additionally, the SSCUI “Configure Delivery Type & Availability Check Procedure by Plant” does not allow a returns delivery type to be configured for custom purchase order types.
Resolution
To enable shipping and return delivery processing, the standard NB return purchase order type must be used, as custom document types cannot be extended to support this functionality in SAP S/4HANA Cloud Public Edition.
For more information about this behavior, please refer to the SAP Knowledge Base Article below:
2831464 – Return to Supplier: No shipping data determined
If shipping and return delivery processing is needed for custom document types, a feature request can be submitted. For guidance, refer to the documentation:
2963059 – How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition
Keywords
missing shipping tab, return purchase order, custom document type, ZMB7, NB, SAP S/4HANA Cloud Public Edition, returns supplier, shipping data, delivery type, returns delivery type, SSCUI, T161V table, return PO , KBA , MM-PUR-GF-RET-2CL , Returns (Public Cloud) , Product Enhancement
SAP Knowledge Base Article - Public