SAP Knowledge Base Article - Public

3711025 - Goal Details not displayed in PDF version of performance form copy when latest form experience is enabled

Symptom

When accessing Performance Form Copy from Variable Pay/Compensation Worksheet or Dashboard Reports, the Goal Details do not show in the PDF version when Latest Form Experience is enabled.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

Steps to Reproduce for Reports : 

  1. Navigate to the report center and open a dashboard report.
  2. Open a random form by clicking on the Form ID link.
  3. Observe that the goal details are not displayed in the PDF version.
  4. Open the developer tool and note the error: "Failed to load resource: the server responded with a status of 403 (Forbidden)".
  5. Disable the "Enable the latest experience of Performance Management forms" feature in system settings.
  6. Reopen the dashboard report and access the form again. Observe that the goal details are displayed correctly.

Steps to reproduce for Compensation Worksheet :

  1. Navigate to Compensation > All Forms, then open a variable pay worksheet.
  2. From the compensation form, access the compensation employee profile of a participant employee and review the metrics (goals) section.
  3. Click on a metric to open the linked performance management form. Observe that the goal details are not displayed on the form copy.
  4. Disable "Enable the latest experience of Performance Management forms" in system settings.
  5. Reopen the variable pay worksheet and access the linked performance form. Observe that the goal details are now displayed correctly.

Cause

This is a Known Issue.

Workaround:
Disable Latest Form Experience

Resolution

The fix for this issue is planned to be deployed with the patch M2602(10-Feb in preview and 12-Feb in production) .
For patch timelines, please review SAP SuccessFactors Patches Knowledge Base.

See Also

Keywords

KI2H2025, goal details, performance form copy, variable pay worksheet, dashboard reports, latest form experience, PDF version, failed to load resource, 403 forbidden, performance management forms, compensation worksheet, metrics, troubleshooting,PMU-26704 , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Known Error

Product

SAP SuccessFactors Performance & Goals 2511