3711034 - FAQ about Alumni Eligibility - Onboarding

Queries on alumni eligibility criteria.

SAP SuccessFactors Onboarding

1. How can existing former employees access the Alumni Portal, especially those who were already terminated before or shortly before the alumni configuration was completed?
2. How does Alumni Access work for employes who are already terminated and archived in OFFboarding (unable to search user in Offboarding dashboard)?
3. Are former employees who did not enter the Offboarding flow still eligible for Alumni Access?
4. Is this feature only apply to employees terminated after the configuration, or it should also apply to existing terminated employees?
5. If Alumi Access should apply to existing former employees, is there a way to trigger business rule or resend the activation email so they can receive the activation link and log in to the Alumni Portal?
6. Where should the email be maintained to ensure Alumni access is created for a personal email address?

1. The Alumni process will work for users terminated before configuring Alumni process as well.  
2. Even if the users are archived from dashboard the inactive record is present in EC and these users will be picked up for Alumni process.  
3. No. One of the prerequisites for Alumni process is Enable Offboarding and ensure that the Employee Data Review Step is configured in your Offboarding process variant. 
4. Applicable in both scenarios.  
5. Configuring the Alumni Activation Email Template in Identity Authentication | SAP Help Portal 
6. A personal e-mail address is required in the People Profile. A unique personal e-mail address must be maintained in the People Profile and in the Employee Data Review during Offboarding - Alumni Experience - Post Employment System Access

• https://help.sap.com/docs/successfactors-onboarding/implementing-onboarding/alumni-access?q=Alumni+Process+onboarding&locale=en-US&version=LATEST
• Alumni Experience - Post Employment System Access

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