SAP Knowledge Base Article - Public

3711180 - Business Partner Relationship Replication Error: "First business partner in relationship is not valid"

Symptom

You are replicating Business Partner Relationships using "businessPartnerRelationshipS4ReplicationMessageIn" and the incoming message in Sales & Service Cloud V2 fails with error "First business partner in relationship is not valid"

Environment

SAP Sales & Service Cloud v2 Integration with SAP S4HANA

Reproducing the Issue

  1. Go to DRFOUT
  2. Load the replicate Business Partner relationships to SAP Sales Cloud Version 2.
  3. Observe the failure with the error message: "First business partner in relationship is not valid."

Cause

The system design does not support creating a contact person relationship between two Individual Accounts in Service/Sales Cloud v2.

Resolution

  1. Confirm that the error occurs due to system limitations regarding the relationship role `BUR001` between two Individual Accounts.
  2. Avoid sending a contact person relationship between two Individual Accounts in SAP Sales Cloud Version 2.

Keywords

business partner, relationship replication, sap sales cloud v2, individual accounts, relationshipRole BUR001, error message, first business partner not valid, integration failure, replication error, sap integration , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0