Symptom
You want to use the "Create Equipment Records Using Scanner" feature and specifically leverage the Advanced Configuration option, which requires a ScreenConfiguration.
Your goal is to customize how barcodes (for example, QR codes) are parsed, such as:
- Splitting a barcode string into multiple field values
- Using key–value pairs to populate equipment fields automatically
However, after configuring the ScreenConfiguration:
- The barcode can be scanned successfully and the equipment creation screen opens
- But the fields you defined are not automatically populated as expected
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
- SAP Field Service Management (FSM)
Product
Keywords
Search for Equipment Using Scanner, Create Equipment Using Scanner, Advanced Configuration, ScreenConfiguration, Barcode Parser Configuration, QR Code Scanning, Equipment Mobile Configuration, Barcode Field Mapping, Key Value Pair Barcode, Automatic Field Population, Equipment Serial Number, Manufacturer Serial Number, SAP Field Service Management , KBA , CEC-SRV-FSM-MSYNC , Mobile Sync API , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-SCF , FSM Screen Configuration , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-ADM , FSM System Administration , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview