Symptom
- In systems where Invoice Summary localization is active (Japan), reversal of the rejected payment cannot be completed.
- The error message encountered is: "Reset of payment 2000000055 is not relevant to Invoice Summary. Message no. ISJP701".
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Execute the test script for Scope Item J78 – “Processing of Rejected Payments”.
- Perform the following steps:
a. Automatic payment run.
b. Reject the payment batch by the approver.
c. Attempt to reverse the rejected payment using Reset Cleared Items functionality.
- Observe that the reversal fails, and the error message "Reset of payment 2000000011 is not relevant to Invoice Summary. Message no. ISJP701" is displayed.
Cause
- The Invoice Summary localization in Japan prevents the automatic reversal of rejected payments due to system restrictions.
- The warning message in the backend processing is converted into an error message, blocking the execution of the reversal process.
Resolution
- Confirm that the error message ISJP701 is a result of the Invoice Summary localization in Japan.
- The message ISJP701 can be switched off in configuration setting Change Message Control for Invoice Summary (SSCUI ID 106353).
- For ISJP701 change the message for Batch to "S"(Note in Footer).
Keywords
scope item j78, processing rejected payments, invoice summary localization, japan, payment reversal, ISJP701, error message, direct bank communication, automatic payment run, rejected payments, expert configuration, WCR request, backend processing. , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public