Symptom
In the 'Post Incoming Payments' and 'Post Outgoing Payments' apps, the system displays the warning message 'Partial payment amount greater than net amount' Message No.: F5590. Even after maintaining message control settings in customizing to change this warning message to an error, the system continues to display it as a warning.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Go to Customizing IMG Activities
Financial Accounting --> Financial Accounting Global Settings --> Tools --> Change Message Control - Locate message F5590 using the application area and message number from the technical information.
- Change the message type from Warning to Error.
- Save the configuration.
- Open the Post Incoming Payments or Post Outgoing Payments app.
- Enter a partial payment amount greater than the net amount.
The message still appears as a warning and does not stop posting.
Cause
In SAP S/4HANA Cloud Public Edition, message control customization is restricted for certain accounting and fiori app specific messages.
Resolution
The functionality to change the message control for accounting-related messages such as F5590 is not supported in SAP S/4HANA Cloud Public Edition. Therefore, the configuration maintained to change the warning message F5590 to an error message will not affect the system behavior. SAP recommends submitting a Feature Request via the SAP Customer Influence portal.
See Also
2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product
Keywords
message F5590, warning to error, post incoming payments, post outgoing payments, SAP S/4HANA Cloud Public Edition, payment apps, message control, partial payment, net amount, feature request. , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem
SAP Knowledge Base Article - Public