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SAP Knowledge Base Article - PreviewSymptom
The Convert to Opportunity option is grayed out for the Key Test User, while it is enabled for the Admin User for the same lead.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2508 ; SAP Cloud for Customer core applications 2602
Keywords
Convert to opportunity, Leads, Grayed out , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-OPP , Opportunity Management , Problem
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