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3711393 - Receiving short dump MESSAGE_TYPE_X_TEXT during OAA Reservation call from SAP CAR

Symptom

  • Receiving short dump during OAA reservation call.
  • Error message: "A data record is to be inserted even though a data record with the same primary key or same unique secondary key exists.; INSERT on DB table /OAA/ATP_RESV failed.; Unique index 'EID' violated by EXTERNAL_ITEM_ID=<hexadecimal number>."
  • Runtime error: MESSAGE_TYPE_X_TEXT for ABAP program: /BOBF/CL_DAC_DIRECT_UPDATE
  • Short dump details: "The current application has intentionally triggered a termination with a short dump."


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Environment

  • Omnichannel Article Availability

Product

SAP Customer Activity Repository applications bundle 5.0 ; SAP Customer Activity Repository applications bundle 6.0

Keywords

short dump, oaa reservation, external_item_id, unique index eid, sap car, sap cpi, abap runtime error, message_type_x_text, /bobf/cl_dac_direct_update, /oaa/atp_resv, sap integration suite, cloud integration , KBA , CA-RT-CAR-OAA , Omnichannel Article Availability , Problem

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