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SAP Knowledge Base Article - PreviewSymptom
- Users are unable to access the environment using the pre-existing single sign-on authentication method after converting from ICM to APM SKU.
- Error message "Error code: 404 — SAP Sales Cloud" appears during the authentication process.
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Environment
- SAP Sales Performance Management
- Agent Performance Management
Product
SAP Agent Performance Management 2026
Keywords
APM, ICM, Agent Performance Management, IDP, Identity Provider, IAS, Configuration, Records, RM, Release Management, Provisioning, APM SKU, Conversion. , KBA , CEC-SAL-APE , Agent Performance Management , Problem
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