Symptom
- In I-9 Section2, the system is requiring an upload of List B and C documents, which is not part of the customer compliance process.
- The compliance process should only require the uploading of List A documents when mandated for E-Verify, but it is not.
Environment
SAP SuccessFactors Onboarding
Cause
This is the system design.
Resolution
This behavior is by design.
Workaround
The system is mandating a document upload; that can be a non-List B document, or some blank image file.
See Also
- Blog: SuccessFactors Onboarding - Improving Form I-9 Document Upload Controls
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
onboarding, document upload, list b, list c, list a, E-Verify, I-9 verification, photo upload, error message, onboarding 2.0, disable document upload, onboarding process, OBX, Compliance Process, Section 2, toggle , KBA , LOD-SF-OBX-EVF , Everify , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public