SAP Knowledge Base Article - Public

3711597 - Improving Form I-9 Document Upload Controls - Onboarding

Symptom

  • In I-9 Section2, the system is requiring an upload of List B and C documents, which is not part of the customer compliance process.
  • The compliance process should only require the uploading of List A documents when mandated for E-Verify, but it is not.

Environment

SAP SuccessFactors Onboarding

Cause

This is the system design.

Resolution

This behavior is by design.

Workaround

The system is mandating a document upload; that can be a non-List B document, or some blank image file.

See Also

Keywords

onboarding, document upload, list b, list c, list a, E-Verify, I-9 verification, photo upload, error message, onboarding 2.0, disable document upload, onboarding process, OBX, Compliance Process, Section 2, toggle , KBA , LOD-SF-OBX-EVF , Everify , Problem

Product

SAP SuccessFactors Onboarding all versions