3711597 - Improving Form I-9 Document Upload Controls - Onboarding

• In I-9 Section2, the system is requiring an upload of List B and C documents, which is not part of the customer compliance process.
• The compliance process should only require the uploading of List A documents when mandated for E-Verify, but it is not.

SAP SuccessFactors Onboarding

Under USCIS Form I-9 guidance, employers may choose whether to retain document copies, and systems should not require uploads unless the employer has elected to do so. 

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Workaround

The system is mandating a document upload; that can be a non-List B document, or some blank image file.

• Blog: SuccessFactors Onboarding - Improving Form I-9 Document Upload Controls
• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

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