Symptom
How to to configure additional recipients (CC / group mail IDs) for the sales document workflow in approval notification emails? These additional recipients do not participate in the workflow approval but can receive the emails.
Environment
SAP S/4HANA Cloud Public Edition
Cause
Resolution
- Only the approver can receive the workflow approval email.
- To have someone other than the approver receive the approval emails, submit this requirement as a feature request through the Customer Influence Portal under the session SAP S/4HANA Cloud for Sales.
See Also
Keywords
sales document workflow, approval email, rework notification, additional recipients, cc, email, group mailbox, sap s/4hana cloud public edition, maintain email templates, workflow configuration, workflow, notification email, approval process , KBA , SD-SLS-WFL-2CL , Approval Workflows (Public Cloud) , How To
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public