SAP Knowledge Base Article - Preview

3711834 - How to Force an Org Chart Hierarchy Rebuild

Symptom

  • Synchronization issue in SAP SuccessFactors Employee Central where the manager update is not reflected correctly in the hierarchical level of the Org Chart.
  • The manager update in Job Info is correct, but the hierarchical level still shows the previous manager.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Successfactors HXM Suite 
  • SAP Successfactors Employee Central

Product

SAP SuccessFactors Employee Central all versions

Keywords

manager update, org chart hierarchy, synchronization issue, job info, hierarchical level,, force org chart rebuild, full sync, scheduled sync job, manager not updated, org chart discrepancy,  employee profile , KBA , LOD-SF-EC-HRS , HRIS Sync , LOD-SF-PLT-ORG , Org Chart Issues , How To

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