Symptom
- The "Is Remote I-9" field is mapped from the Recruiting Management Module (RCM) but does not populate in Form I-9.
- In the Recruiting Offer Template, the "Is Remote I-9" field is selected as "Yes".
- After the candidate transitions into the onboarding process, the responsible user completes the New Hire Data Review (NHDR) tasks, Personal Data Collection, and Additional Data Collection.
- Compliance Form I-9 is triggered, and the user completes and signs Section 1 of Form I-9.
- Expected behavior: The email notification template "Remote I9 Section 1 Completion Notification Template" should be triggered.
- Actual behavior: The email is not sent, and the field "Is The New Hire Remote?" appears blank when the I-9 coordinator opens Section 2 of Form I-9.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding 2511
Keywords
remote i-9, onboarding process, form i-9, section 2, i-9 coordinator, compliance form, recruiting offer template, new hire data review, personal data collection, additional data collection, email notification template, job_info_USA, configuration issue, sap successfactors onboarding. , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem
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