SAP Knowledge Base Article - Preview

3711901 - Role Sales Employee is determined when adding a Sales Team Member to an Opportunity, despite being Inactive

Symptom

  • When adding a Sales Team Member to an Opportunity, the role Sales Employee is determined, despite being made inactive in the Opportunity Party Schema
  • An error message is also displayed: "Invalid participant role or invalid participant role type."


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Environment

SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

inactive role, role determination, invalid participant role, SAP Sales Cloud, opportunity, sales team member, participant schema, error message , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem

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