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3711924 - Error "*** WARNING => Client connection to https://<host name>:443 (over HTTP/2) broken" occurs while consuming BTP service

Symptom

  • The following error(s) can be observed in the ICM traces in T-code SMICM:

    [<timestamp>] *** WARNING => Client connection to https://<host name>:443 (over HTTP/2) broken. Request with <number> bytes sent <number> seconds ago {root-id=<ID number>

  • Network traffic between the source SAP system and BTP application is significant.
  • The issue occurs intermittently.
  • The parameter icm/keep_alive_timeout is set to the default value of 60 seconds.


Client connection to https://:443 (over HTTP/2) broken" occurs while consuming BTP service"> Read more...

Environment

  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • BTP on Cloud Foundry

Keywords

SCC, ICM, SMICM, keepalive, BTP , KBA , BC-CP-CF-ROUTING , Cloud Foundry Runtime Ingress Routing Stack , Problem

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