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3712076 - HTTP 500 error on BI Launchpad after replacing Tomcat Certificate

Symptom

  • HTTP 500 error encountered on BI Launchpad.
  • stderr.log shows
    • javax.net.ssl|SEVERE|5B|https-openssl-nio-7104-exec-10|2025-12-10 18:07:19.286 GMT|TransportContext.java:369|Fatal (CERTIFICATE_UNKNOWN): sun.security.validator.ValidatorException: PKIX path building failed: 
      sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target ("throwable" : {  sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
      Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.3/2025
  • Windows Server
  • Tomcat

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

http 500 error, bi launchpad, tomcat certificate, internal CA, cacerts truststore, PKIX path building failed, certification path error, sunCertPathBuilderException, tomcat log, debug level, ssl certificate, https error, server.xml, JVM truststore, DER encoded binary , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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