SAP Knowledge Base Article - Public

3712087 - Error no. F5102 "Customer & is not defined in company code &" in Manage Automatic Payments app - SAP S/4HANA Cloud Public Edition

Symptom

An error occurs in Manage Automatic Payments app, displaying the message: "Customer & is not defined in company code & " 

Environment

 SAP S/4HANA Cloud Public Edition

Cause

The customer is not defined in the company code, meaning no master record has been created in the respective company code for the customer number.

Resolution

Maintain the customer master record in the company code.

  1. Open Manage Customer Master Data app
  2. Enter the business partner
  3. Choose Edit
  4. In the Customer Master screen, choose Company Codes
  5. Choose Create
  6. Enter company code data

Keywords

message no. F5102, customer master record, automatic payments , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions