3712151 - HANA Cockpit Upgrade Failed due to Error: The system user that you have specified for database 'SYSTEMDB' does not have SYSTEM privileges

Upgrade of HANA Cockpit failed when updating XS Advanced Runtime with error below:


16:30:49.463 - ERR :     Update  of SAP HANA XS Advanced Runtime failed
16:30:49.462 - INFO:       Installation failed
16:30:49.462 - INFO:         error installing
16:30:49.462 - INFO:           Cannot install
16:30:49.462 - INFO:             Custom event postInstall failed
16:30:49.462 - INFO:               Update core of XS Advanced Runtime failed
16:30:49.462 - INFO:                 Starting external program /hana/shared/H4C/xs/installation-scripts/installation/install
16:30:49.462 - INFO:                   Command line is: /hana/shared/H4C/xs/installation-scripts/installation/install 1 SYSTEM_DB_USER_PWD=__STDIN__ ORG_MANAGER_PWD=__STDIN__
16:30:49.462 - INFO:                   Output line 1: Received 3 parameters
16:30:49.462 - INFO:                   Output line 2: IsUpdate:  1
16:30:49.462 - INFO:                   Output line 3: Received parameter 'SYSTEM_DB_USER_PWD' via stdin
16:30:49.462 - INFO:                   Output line 4: Received parameter 'ORG_MANAGER_PWD' via stdin
16:30:49.462 - INFO:                   Output line 5: Skipped parameter with name 'SYSTEM_DB_USER_PWD_DEFAULT_TENANT'
16:30:49.462 - INFO:                   Output line 6:
16:30:49.463 - INFO:                   Output line 7: Tue Jan 27 16:30:47 2026
16:30:49.463 - INFO:                   Output line 8: SsfPkiInitSAPCryptolib: SsfSupInitEx("libsapcrypto.so")==0 (SSF_SUP_OK)
16:30:49.463 - INFO:                   Output line 9:     found CommonCryptoLib 8.5.60 (Jul 22 2025) [AES-NI,CLMUL,SSE3,SSSE3]
16:30:49.463 - INFO:                   Output line 10: System PKI keys loaded successfully
16:30:49.463 - INFO:                   Output line 11: ------------------------------------------------------------
16:30:49.463 - INFO:                   Output line 12: Updating XS advanced core to version 1.4.4.251121141333
16:30:49.463 - INFO:                   Output line 13: ------------------------------------------------------------
16:30:49.463 - INFO:                   Output line 14: Found XSA persistence in database 'SYSTEMDB'
16:30:49.463 - INFO:                   Output line 15: #######################################################################################
16:30:49.463 - INFO:                   Output line 16: ERROR: The system user 'UPDATE' that you have specified for database 'SYSTEMDB' does not have SYSTEM privileges

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

HANA Cockpit 2.0

lesser-privileged DB user, lesser-privileged DB user for upgrade, lesser-privileged DB user for Cockpit, does not have SYSTEM privileges , KBA , HAN-CPT-CPT2 , SAP HANA Cockpit version 2 - based on XSA , BC-XS-RT , XS Advanced Runtime / XS Controller , Problem