SAP Knowledge Base Article - Public

3712203 - Delete button is grayed out in Manage Bank Statements App - SAP S/4HANA Cloud Public Edition

Symptom

Delete button should be available for bank statements with status "Received", "Saved", or "Posting Failed", however it is grayed out.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Upload the bank statement into the system.
  2. In the Manage Bank Statements app, the status shows as "Posting Failed". However, the Delete button is grayed out, preventing the statement from being deleted.

Cause

Missing authorization, which disables the delete button in the Manage Bank Statements app.

Resolution

SAP delivered role Cash Management Specialist (SAP_BR_CASH_SPECIALIST) contains the authorization to delete the bank statements with status "Received", "Saved", or "Posting Failed". Ensure the business role or the associated catalogues are assigned to the business user.

See Also

KBA 3616575 - Delete bank statements from Production system in SAP S/4HANA Cloud Public Edition.

Keywords

Posting Failed, bank statement, accountsservicerreference, duplicate, Delete button disabled, Manage Bank Statements, SAP S/4HANA Cloud Public Edition, Authorization issue, Reverse statement, Failed upload, error message, SAP_BR_CASH_SPECIALIST, Cash Management Specialist. , KBA , FI-BL-PT-BA-2CL , bank statement (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions