3712343 - Some Accounts are not visible to users.

Accounts assigned with Party role are not visible to users

SAP Business ByDesign

1. Go to the account management work center.
2. Select Accounts view
3. Select "All accounts" from the dropdown menu.
4. Search for account numbers XXXXX 
5. Observe that no data is displayed for these accounts.

The direct responsible employee assigned to the custom party role does not have the BPM_ACCOUNTS work center view assigned, which restricts account visibility.

• Assign the workcenter view id BPM_ACCOUNTS in access restriction to the Direct responsible employee maintained for party role
• Additionally check the detailed restriction tab in Access rights if the employee has any restriction maintained and the employee is available in detailed restricted Access group id.
• If not available then the correct Org unit should be assigned to employee with required access.

Access Rights and Restrictions for Accounts | SAP Help Portal 

sales central role, account management, account visibility issue, BPM_ACCOUNTS, party role assignment, direct responsible employee, identity & access management, account restrictions, work center view, SAP Business ByDesign , KBA , SRD-CC-IAM , Identity & Access Management , AP-ACC , Business ByDesign: Financial Accounting , AP-OM , Organisational Management , Problem