3712428 - Export Button Not Visible by Agent in Case Work List

Symptom

You notice that the Export button in the Case work list is not visible by the agent.

Environment

SAP Service Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions

Keywords

Data Impex, Data, Impex, Export, Cases, Case, Case Export, V2, Version 2, SAP Service Cloud Version 2, Role, Business Role, Agent, Work List, Button, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , How To

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