SAP Knowledge Base Article - Public

3712482 - Error Occurs when trying to add new status in Applicant status configuration. - Recruiting Management

Symptom

When the user tries to add a new status under the base status in applicant status configuration they get an error with the fingerprint: 19bbdbebdff66da0e2f9a3f04d33ddf493e34034

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to the Applicant Status Configuration in Provisioning.
  2. Go to add base status
  3. Add New Status
  4. Populate the status and save 
  5. Error Occurs 

Cause

The issue is caused by a unique constraint violation in the database. The status name being added already exists in the status set, resulting in a conflict.

Resolution

Check the existing statuses in the Applicant Status Configuration to identify if the status name being added already exists.

Ensure that the new status name is unique and does not match any existing status names.

Modify the status name so it does not match any existing status in the system and save. 

Keywords

Server Logs: unique constraint violated: Table(RCM_APP_STATUS),  error: unique constraint violation for table, constraint='STATUS_NAME' , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions