Symptom
When the user tries to add a new status under the base status in applicant status configuration they get an error with the fingerprint: 19bbdbebdff66da0e2f9a3f04d33ddf493e34034
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to the Applicant Status Configuration in Provisioning.
- Go to add base status
- Add New Status
- Populate the status and save
- Error Occurs
Cause
The issue is caused by a unique constraint violation in the database. The status name being added already exists in the status set, resulting in a conflict.
Resolution
Check the existing statuses in the Applicant Status Configuration to identify if the status name being added already exists.
Ensure that the new status name is unique and does not match any existing status names.
Modify the status name so it does not match any existing status in the system and save.
Keywords
Server Logs: unique constraint violated: Table(RCM_APP_STATUS), error: unique constraint violation for table, constraint='STATUS_NAME' , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
SAP Knowledge Base Article - Public