Symptom
- When editing Contact Information (Email and/or Phone Information) or Job Relationship Information in the Latest People Profile with the latest Editing UI enabled, mandatory fields do not display the "*" indicator.
- Although the mandatory "*" indicator is not shown, the system prevents saving and displays the following error message if a required field is left empty: "This value is required <field-name>"
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Ensure that the Latest People Profile is enabled.
- Go to Configure Latest People Profile.
- Select General Settings.
- If not already enabled, enable the option:
"Enable the latest Editing and History UI for Employee Central HRIS entities on Full Profile (Except Compensation Information)". - Navigate to the Employee Profile of any user.
- Edit Contact Information using the edit (pencil) icon.
- Observe that mandatory fields (for example, Email Address) do not display the mandatory "*" indicator.
- Go to Manage Business Configuration and verify that the same field is configured as Mandatory = Yes.
Cause
This is a known issue.
Resolution
The fix for this issue is planned to be deployed on 1H 2026 release.
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
Temporarily disable the option "Enable the latest Editing and History UI for Employee Central HRIS entities on Full Profile (Except Compensation Information)".
See Also
Keywords
ECT-264628, mandatory, attribute, latest editing UI, latest people profile, email, phone, contact information, job relationship, *, icon, indicator, missing, not showing. , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-JRL , Job Relationships , LOD-SF-EC-PER-EML , Email Info - Config, Rules, RBP, UI , LOD-SF-EC-PER-PHN , Phone Info - Config, Rules, RBP, UI , Known Error
SAP Knowledge Base Article - Public