3712756 - Error "no supplier found for concur employee XXX in company code XXX" during Concur posting in SAP S/4HANA Cloud Public Edition

Error "No supplier found for Concur employee XXX in company code XXX. CTE_FIN_POSTING/063" is displayed in the Concur Posting Documents Monitor app.

SAP S/4HANA Cloud Public Edition

1. Access the Concur Posting Documents Monitor app.
2. Attempt to post an expense report.
3. Observe the error message: "No supplier found for Concur employee XXX in company code XXX."

The supplier determination setup in the Concur Integration was configured to use "Work Agreement ID" as the key for supplier determination. However, upon reviewing the JSON file of this expense report, it was found that the value of the "employeeCustom17Code" field was inconsistent with the work agreement id of this employee in the Manage Workforce app.

1. Verify the supplier determination setup in the Concur Integration.
2. If the setup is configured to use "Work Agreement ID" as the key for supplier determination, ensure that the Concur system sends the correct Work Agreement ID value in the JSON file. An option is to also try to change the determination from "Work Agreement ID" to "Supplier Account ID", which will try to directly match the value to the supplier ID in S/4

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