SAP Knowledge Base Article - Preview

3712872 - Trusted Authentication fails due to CURL errors

Symptom

  • Trusted Authentication (eg SAML, Query String, TrustedVintela) may fail with the following error:
    Account information not recognized: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)
  • In the CMS logs, one of the below errors are seen:
     
    HTTP client error: 28: Timeout was reached
    HTTP client error: 60: SSL peer certificate or SSH remote key was not OK
    HTTP client error: 35: SSL connect error 
    HTTP client error: 58: Problem with the local SSL certificate
    HTTP client error: 56: Failure when receiving data from the peer

  • Sometimes, the secret may be pushed with a non-200 HTTP error code (Eg from high level CMS logs)
    (TrustedAuthMgr.cpp:186) TrustedAuthMgr: secret pushed to https://<HOST>:<PORT>/BOE/CMC/TrustedAuthSetTokenServlet: code 403


Read more...

Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.3 SP04 Patch 1000+, 4.3 SP05+, 2025
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.