SAP Knowledge Base Article - Public

3712889 - Time Approval Displayed Not Project Related in SAP S/4HANA Cloud Public Edition

Symptom

  • Time approvals in My Inbox do not display project-related information for certain entries.
  • Approvals appear in My Inbox with blank fields for Project, Work Package, or Work Item.
  • This behavior occurs even though other time entries have project-related details.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Navigate to My Inbox.
  2. Observe approvals that do not contain any project-related information in the approval details.

Cause

  • The system handles time entry approvals based on accounting object types, not exclusively by project.
  • Time entries recorded against non-project cost objects such as Cost Center, Internal Order, or generic task types do not have associated Project, WBS, or Work Package information, resulting in blank fields for these columns.
  • My Inbox supports approval tasks for all types of time entries, including non-project-related ones, which is standard behavior in SAP S/4HANA Cloud Public Edition.

Resolution

To further confirm this behavior, please check the below:

  1. Open the specific time entry in My Inbox.
  2. Access the workflow log for the entry.
  3. Verify the accounting object referenced by the time entry to confirm its type.

Keywords

time approval, wrong routing, my inbox, sap s/4hana cloud, project-related approvals, blank project fields, accounting object, cost center, internal order, work package, workflow log, time entries. , KBA , CA-TS-S4 , Cross Application Timesheet in S/4HANA , Bug Filed

Product

SAP S/4HANA Cloud Public Edition all versions