SAP Knowledge Base Article - Public

3712979 - Restore Deletion of Opportunity

Symptom

You want to restore the opportunity that was accidentally deleted by the user

Environment

  • SAP Sales Cloud and SAP Service Cloud Version 2

Cause

This is the current system behaviour

Resolution

You can fetch the details of the deleted opportunity as long as:

1. You have the UUID:
GET:
https://myxxxxxx.test.crm.cloud.sap/sap/c4c/api/v1/opportunity-service/opportunities/18desbf7-0000-11f1-a9b4-a3ea97f4fxxx

2. It is not more than 183 days since the time of deletion. The logs are stored for 183 days.

Keywords

restore, opportunity, delete, deleted, deletion, guided, selling, bring, back , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0