Symptom
You want to restore the opportunity that was accidentally deleted by the user
Environment
- SAP Sales Cloud and SAP Service Cloud Version 2
Cause
This is the current system behaviour
Resolution
You can fetch the details of the deleted opportunity as long as:
1. You have the UUID:
GET:
https://myxxxxxx.test.crm.cloud.sap/sap/c4c/api/v1/opportunity-service/opportunities/18desbf7-0000-11f1-a9b4-a3ea97f4fxxx
2. It is not more than 183 days since the time of deletion. The logs are stored for 183 days.
Keywords
restore, opportunity, delete, deleted, deletion, guided, selling, bring, back , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
SAP Knowledge Base Article - Public