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SAP Knowledge Base Article - PreviewSymptom
- An external sales order ID is displayed in SSCV2 but is not clickable, preventing direct navigation to the external system.
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Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
SSCV2, external sales order ID, not clickable, sales quote, S/4 Public tenant, integration settings, external link configuration, SAP-managed integration, sales order navigation, SSCV2 issue, SAP Sales Cloud , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem
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