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3713116 - Error: Unable to identify SAP ASE version during upgrade - SAP ASE with BS

Symptom

When attempting to upgrade SAP ASE using SAP Host Agent, the following error is logged in the dev_saphostctrl file:

[PID xxxXXXX] execute:  Execute: /bin/csh -c "source /sybase/<SID>/SYBASE.csh >/dev/null && /sybase/<SID>/ASE-16_0/bin/dataserver --sbssav"
[PID xxxXXXX] execute:  Running with pid <xxxXXXX>
[PID xxxXXXX] readOut:  Timeout: -1
[PID xxxXXXX] readOut:  TerminateOnTimeout: false
[PID xxxXXXX] wait:  Process XxxxXx exited with rc=1
[PID xxxXXXX] readOut:  Illegal variable name.
[PID xxxXXXX] readOut:  Pipe has closed
[PID xxxXXXX] readOut:  Process finished
[PID xxxXXXX] ERROR AT <Server> TIME: 2026 Jan 29 08:54:35 DESCRIPTION: Could not identify ASE version LAST OS-ERROR: (0) : Success
[PID xxxXXXX] Library function failed with error: 'Generic error', error message: 'Could not identify ASE version.'
[PID xxxXXXX] *** ERROR => 'Database live update' failed: Could not identify ASE version. [sapdbctrl.cp <port>]


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Environment

  • SAP Adaptive Server Enterprise 16.0 and later with Business Suite
  • SAP Host Agent 7.22 PL69

Product

SAP Adaptive Server Enterprise 16.0 ; SAP Adaptive Server Enterprise 16.1

Keywords

SAP ASE upgrade error, SAP Host Agent error, SYB_SVR variable issue, ASE version identification failure, SAP ASE 16.0, Business Suite ASE, dev_saphostctrl log error, SAP ASE environment configuration, ASE upgrade troubleshooting, SAP ASE database live update error, SAP Host Agent PL69, SYBASE.csh file error, ASE upgrade process, SAP ASE illegal variable name, ASE upgrade failure, SAP ASE timeout error , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Known Error

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